At times, the 2.4 GHz channel gets too crowded and clogged because of several devices at home. Alternatively, if you are using a dual-band router, try connecting to a different frequency band (2.4 GHz or 5 GHz) and check if that solves the problem. If the streaming stick works with another network, you should fix the unresponsive router. Try connecting the Fire TV Stick to another Wi-Fi network -perhaps a mobile hotspot- and check if it connects without problems. You can start by checking that your internet router is transmitting data correctly. Note: The troubleshooting fixes detailed below for the ‘Connected with problems’ error also apply to the Fire TV Stick 4K.
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